About the corona virus

What to do if you live in Sipoo and have symptoms of the corona virus:

Symptoms of the corona virus are:

  • high fever
  • muscle ache
  • cough
  • breathing difficulties
  • fatigue

If you suspect that you might be suffering from the corona virus, contact the Sipoo Health Care Centre by telephone. In order to get tested, you need to contact the health care station first.

If you have any symptoms, always call first!
Monday-Friday 8am-4pm Sipoo Health Care Centre tel. 09 2353 6001.
All other times call the emergency aid number 116 117.

People living in the HUS area can now book an appointment for coronavirus sampling using the Coronabot. You can book a test for yourself and your under-16-year-old children. If you wish to book on behalf of someone other than your child, call the coronavirus helpline in your municipality.

Suspect coronavirus? It's easy to book a test online: koronabotti.hus.fi/en

Pressrelease 16.10.2020: Coronabot now allows booking a coronavirus test for your child

HUS area residents have been able to book coronavirus test appointments for themselves since early September. Now the Coronabot service has been updated with the feature to book an appointment on behalf of someone else. A parent can book an appointment for their dependant under 16 years of age.

The Coronabot service has proved very popular: its users have booked more than 32,000 tests.

“A feature that would allow the user to book an appointment on behalf of someone else has been highly requested. Offering quick and easy test booking is crucial now that the epidemic is in an acceleration phase in Uusimaa”, says Sirpa Arvonen, head of eHealth services at HUS IT Management.

Instructions and test results via SMS

Once you have booked a coronavirus test appointment, the Coronabot will send you a text message confirmation specifying the sampling time and giving instructions on how to visit and how to cancel the appointment. The test results will also be sent to the customer as a text message within 2 days on average. Text messages are sent around the clock, so the results may also arrive at night.

If you booked your appointment via the Coronabot service, please note that positive coronavirus test results will only be visible on the My Kanta pages after your home municipality’s infectious diseases unit has recorded the result in the patient information system. Negative test results will not be visible in My Kanta until late November.

If the test result is positive, a staff member from the municipality’s infectious diseases control unit will call the customer to ask about their coronavirus exposure for contact tracing.

You may continue to follow your municipality's instructions and book a test appointment in the HUS area by calling the coronavirus helpline, your health center, the Medical Helpline, or book via the Omaolo service.

The Coronabot self-booking service is available in the HUS area. For Helsinki residents, Omaolo web service remains the designated self-service channel, to which the Coronabot also directs Helsinki residents.

Web address: koronabotti.hus.fi


Pressrelease 9.9.2020: Self-service appointment booking for coronavirus testing for residents of Uusimaa

People living in the HUS area can now book an appointment for coronavirus sampling using the Coronabot.

The Coronabot website, which has been available since the spring, helps users determine their need for coronavirus testing. Starting in September, the Coronabot will also offer Uusimaa residents the option to book an appointment for sampling directly online. For Helsinki residents, Omaolo web service remains the designated self-service channel, to which the Coronabot also directs Helsinki residents.

After answering the Coronabot's survey involving symptoms and exposure, the user can book a suitable appointment for a test site. Customers are asked to fill in preliminary health information before booking a test.

Using the service requires online banking credentials or a mobile certificate. Booking a test for someone else, such as your child, will be possible at a later date.

New service is expected to help with overwhelmed helplines

Booking a test appointment by calling is still possible. You may call the coronavirus helpline, your health center, the Medical Helpline 116 117, or you can book via the Omaolo service. Follow your municipality's instructions. 

“Our hope is that the self-service appointment booking enabled by the Coronabot will reduce the number of calls to helplines,” states Sirpa Arvonen, head of eHealth services in HUS IT Management.

Instructions and test results via SMS

After booking a test appointment, the customer will receive a confirmation of the time and arrival instructions via text message. The test results will also be sent to the customer as a text message.

Positive test results will be visible in My Kanta. How quickly the positive results appear in My Kanta varies between different healthcare providers and municipalities. Negative test results will be able to be seen in My Kanta starting from the beginning of October.

If the test result is positive, a staff member from the municipality’s infectious diseases control unit will call the customer to ask about their coronavirus exposure for contact tracing.

The service was implemented by HUS’s Epidemiological Unit and HUS IT Management’s eHealth services.

Web address: koronabotti.hus.fi/en

 

Using a face mask

The Finnish Institute for Health and Welfare (THL) recommends that citizens use face masks in certain situations to protect other people. The recommendation on the use of face masks for the public have been updated (24.9.2020). The recommendation has been added with guidance for periods when the corona epidemic is accelerating or spreading. During periods when the coronavirus epidemic is accelerating, the use of face masks is recommended not only on public transport, but also in other public spaces and events where close contacts cannot always be avoided. If the epidemic situation continues to deteriorate, and if we move to the spreading phase, the use of protective equipment will be further extended.

Read the recommendation on the use of face masks for citizens.

In Sipoo it is recommended that face masks are used indoors in public places, in crowd gatherings and while attending public events. Recommendation applys to upper secondary schools also.

More information about wearing a face mask by THL in english.

Find important information about the corona virus in English and other foreign languages:

HSL: Together for safety: We recommend wearing a face mask on public transport

Follow InfoFinland on Facebook

Latest updates by Finnish institute for health and welfafe (THL) in English

Basic information about the corona virus by Finnish institute for health and welfare (THL) in different languages

Latest updates by the Finnish Government

Yle News in different languages (Arabic, Somali, Kurdish, Persian)

HUS (Helsinki University Hospital) info videos in different languages

How to talk about the corona virus to a child (languge links at the bottom of the page)

Protect yourself from the coronavirus. Keep a safe distance. Stay at least one metre away from other people.

Last modified 19.10.2020